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HOW MYAIRADVOCATE WORKS

Q: Why should I trust MyAirAdvocate?

MyAirAdvocate is a U.S.-based airline compensation company focused on helping American travelers recover compensation under EC261 and UK261 regulations.​ We only earn money when compensation is successfully recovered from the airline.

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Q: Is there any cost?

No.​ There are no setup fees, monthly fees, software fees, or minimum submission requirements.

You only participate when you have eligible clients.

Q: How much work is required from me?

Very little.​ Most travel agents simply provide itinerary information and client authorization.

We handle claim preparation, airline communication, follow-up, and settlement negotiations.

Q: What types of flights qualify?

Claims are generally available when:

• A flight departs Europe

• A flight departs the United Kingdom

• Certain flights operated by European carriers

• The disruption was within the past several years (subject to local regulations)

• The delay exceeds eligibility thresholds

Q: What happens if a claim is unsuccessful?

If compensation cannot be recovered, neither you nor your client owe us anything.

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Q: How do I get started with MyAirAdvocate?

After creating a MyAirAdvocate account, your next step will be to share some itinerary data with us.

Just:

 

  1. Download our template

  2. Populate the required fields

  3. Upload it back to your MyAirAdvocate account.

You may submit files as often as you'd like! Or, if you've only got one flight to check, you may do so here!

Q: Will MyAirAdvocate have contact with my clients?

No, we will never contact your clients without your permission. We understand and respect the sensitive nature of the relationships your business has built. To this end, MyAirAdvocate is designed to be a tool to help you strengthen these relationships, allowing you to offer a service to your clients that automatically gets them compensated after a qualifying flight disruption.

Q: What will MyAirAdvocate do with my business data?

We only collect the information necessary to evaluate and pursue airline compensation claims. We do not sell client data.

Q: How does MyAirAdvocate help me grow my revenue?

Participating in the MyAirAdvocate travel agent referral program offers participating travel agents a new revenue source as they scale their businesses.  Through resolving claims under EC/UK 261, MyAirAdvocate will pay you a finder's fee, equal to 10% of the recovered amount.

Additionally, your clients will see this service as a differentiator in your services, helping you to increase your brand loyalty, while growing your revenue at the same time.​​

HOW COMPENSATION WORKS

Q: How will recovered compensation be split?

Our focus is on compensating your clients after flight disruptions. As such, 75% of compensation will go to your clients, 10% will go to you for helping us facilitate the transaction, and we will keep 15% for successfully claiming compensation from the airlines.

Many trans-Atlantic flight disruptions carry compensation up to $650 per passenger, meaning a disruption for a family of 4 could leave you with revenue of $260 for using MyAirAdvocate.

Q: How is compensation disbursed to my clients and me?

After we've settled a claim, we'll compensate you in two separate transactions:

  1. Your commission for delivering us the lead (10% of the recovery amount)

  2. Your client's claim amount (75% of the recovery)

Whether these transactions are done via paper check or electronic transfer depends upon the type of settlement received from the airline, though you may always request paper checks if preferable.

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