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🔒 Privacy Policy

Effective Date: June 5th, 2026

At MyAirAdvocate, we believe protecting your personal information is just as important as protecting your passenger rights. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when using MyAirAdvocate.

By accessing or using MyAirAdvocate, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address (if provided)

  • Flight information

  • Booking confirmation numbers

  • Passenger names included in a claim

  • Travel dates and itineraries

  • Boarding passes and travel documents

  • Airline correspondence

  • Claim-related information and supporting documentation

  • Any information submitted through forms, account registration, email, or customer support communications

 

We may also automatically collect certain information about your device and website usage, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral sources

  • Website interactions and analytics data

How We Use Your Information

We use collected information to:

  • Evaluate and process airline compensation claims

  • Communicate with you regarding your claim or account

  • Respond to inquiries and support requests

  • Improve our website, services, and user experience

  • Monitor website performance and security

  • Detect fraud, abuse, or unauthorized activity

  • Comply with legal obligations

  • Send service-related communications

 

We may also use aggregated, anonymized data for business analysis and reporting purposes.

Travel Agent and Representative Submissions

 

If a travel agent, travel agency, family member, attorney, or other authorized representative submits information on your behalf, we may communicate with that representative regarding your claim, account, or related services as necessary to provide our services.

Cookies and Tracking Technologies

MyAirAdvocate uses cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

We may use services including:

  • Google Analytics

  • Meta Pixel

  • Wix analytics and website tools

  • Other analytics, advertising, and performance-monitoring technologies

You may adjust your browser settings to disable cookies, although certain website features may not function properly.

How We Share Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

 

We may share information when necessary to:

  • Pursue or manage an airline compensation claim

  • Communicate with airlines, regulators, dispute-resolution bodies, or legal representatives

  • Process payments or compensation distributions

  • Operate our website and business through trusted service providers

  • Comply with legal requirements or law enforcement requests

  • Protect our rights, users, or business operations

Service providers may include website hosting providers, analytics providers, email service providers, cloud storage providers, payment processors, flight-data providers, and customer support platforms.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Manage active claims

  • Comply with legal, accounting, tax, and regulatory obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the nature of the information and applicable legal requirements.

Data Deletion Requests

You may request deletion of your personal information by contacting us at the email address listed below.

We may retain certain information when necessary to:

  • Complete ongoing claims

  • Comply with legal obligations

  • Prevent fraud

  • Resolve disputes

  • Enforce agreements

Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

MyAirAdvocate is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

California Privacy Rights

California residents may request information regarding:

  • Categories of personal information collected

  • Categories of personal information disclosed

  • Requests for deletion of personal information

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites. Users should review the privacy policies of those websites independently.

Compensation and Claim Services

MyAirAdvocate may provide assistance with airline compensation and consumer advocacy matters.

If compensation is successfully recovered, fees may apply in accordance with the applicable service agreement, claim agreement, or terms accepted by the user at the time services are provided.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any revised version will be posted on this page at:

https://www.myairadvocate.com/privacy-policy

Your continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

MyAirAdvocate
Email: nate@myairadvocate.com
Website: https://www.myairadvocate.com

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